Key Features to Elevate Your Hotel Experience
Enhance guest satisfaction and streamline operations with powerful, easy-to-use tools designed for modern hospitality.
Request Management
Allow guests to communicate their needs and preferences seamlessly, ensuring timely and efficient service throughout their stay.
Booking Management
Simplify the reservation process for restaurants, activities, and more, giving your guests the convenience they deserve.
Concierge Chat
Offer personalized assistance through direct chat, enabling guests to easily request services, ask questions, and get real-time support.
Push Notifications
Keep guests informed with instant updates on events, promotions, and important information, enhancing their overall experience.
Guest Surveys
Gather valuable feedback through customizable surveys, helping you improve guest satisfaction and tailor services to their preferences.
Hotel Events
Promote your hotel’s events directly to guests, ensuring they don’t miss out on any special activities or offers during their stay.
Staff Management
Optimize and coordinate staff tasks efficiently, ensuring that your team is always ready to deliver top-notch service to guests.
Room Management
Manage room availability, bookings, and housekeeping seamlessly, providing a smooth and hassle-free experience for both staff and guests.
Mobile Page Builder
Empower hotel staff to design and customize their mobile app homepage effortlessly with a drag-and-drop interface, creating a personalized guest experience without the need for coding.
AI-Powered Guest Feedback Analysis
Leverage the power of AI to automatically analyze and interpret guest feedback in real-time. Hotel+ uses advanced natural language processing (NLP) to detect sentiment, identify key themes, and uncover hidden insights from reviews, surveys, and comments.
This allows you to respond to concerns swiftly, capitalize on positive trends, and make informed decisions that continuously enhance the guest experience. By understanding the true voice of your guests, you can proactively address issues and exceed their expectations.
AI-Driven Guest Review Responses
Ensure prompt and personalized engagement with your guests through Hotel+’s AI-powered review response system. The advanced AI analyzes each guest review—whether positive or negative—and generates thoughtful, contextually appropriate replies that reflect your hotel’s brand voice.
By automating responses, you can maintain consistent communication, address guest concerns swiftly, and show appreciation for positive feedback, all while freeing up your staff to focus on delivering exceptional service. With Hotel+, you can build stronger relationships with your guests by acknowledging their feedback in a timely and meaningful way.
What Customers Love About Us
Hotel+ has revolutionized our guest experience management. The seamless integration and user-friendly features have made a significant positive impact.
Isabella Green
Azure Lagoon Resort