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Enhance Guest Insights with Hotel+ Guest Surveys

Delve deeper into your guests' experiences with the Hotel+ Guest Surveys system. This powerful tool allows you to gather detailed feedback on various aspects of their stay, from the comfort of their accommodations to the effectiveness of the services provided.

Tailor surveys to address specific areas of interest or concern, and utilize the responses to refine and improve every aspect of your hotel operations.
By actively soliciting and analyzing guest input, you can make informed decisions that boost satisfaction and loyalty.

With Hotel+ Guest Surveys, you’re not just meeting expectations—you’re exceeding them and setting new standards for hospitality excellence.
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Enhance Guest Insights with Hotel+ Guest Surveys
GO-FIRST FEATURES

Launch Value Before Integrations

Hotel+ helps you ship the guest-facing experience first: a live app, QR access, service discovery and lightweight workflows that do not require replacing your PMS.

01

Guest App Home

Build a branded mobile homepage with carousel content, stories, services, local tips and hotel information guests can understand instantly.

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02

QR Access & Passcode

Let guests open the app with a QR code or passcode. No PMS connection, reservation import or account creation is required for the first value.

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03

Services & Amenities

Turn your facilities, menus, spa, room service and hotel rules into a clean digital guide guests can browse during their stay.

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04

Guest Requests

Collect housekeeping, amenity and support requests from the guest app and route them to the right team without adding a PMS project.

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05

In-stay Bookings

Handle restaurant, spa, activity and facility slots inside the guest journey. Hotel+ is not positioned as your room reservation system.

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06

Concierge Messaging

Give guests a simple way to ask questions and get help while staff keep the conversation organized from one dashboard.

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07

Push & Guest Campaigns

Share announcements, offers and timely updates with guests once your app is live, without waiting for a complex system integration.

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08

Surveys & Reviews

Capture guest feedback and review signals from the stay experience so your team can improve service and spot opportunities faster.

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09

Integration-ready Stay Layer

When needed, add stays manually, import CSV files or use a lightweight webhook. PMS, POS, folio and payment sync remain supported-integration workflows.

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Start with the guest app. Add deeper operations and integrations when a real hotel workflow asks for them.

Surveys

Customizable Guest Surveys

Create and send surveys at key touchpoints. Gather actionable feedback to improve guest experience.

65%Response Rate
+45NPS Score
100+Templates

Survey Builder

Drag & drop creation

Auto-Send

Triggered surveys

Analytics

Response insights

NPS Tracking

Satisfaction scores

Insights
Insights

Turn Feedback into Action

Automatically categorize feedback and create action items. Close the loop with guests who had issues.

Auto-categorization
Action item creation
Follow-up automation
Trend reporting
90%Issues Resolved
+32%Satisfaction
Proof from Hotels

Why hotels start with Hotel+

Launch a useful guest app quickly, then connect systems only when it is worth the effort.

Related Features

Guest ReviewsPush NotificationsConcierge Chat