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Personalize Your Alerts with Hotel+ Custom Alerts

Tailor the way you communicate with guests and staff using the Hotel+ Custom Alerts system. This feature allows you to set up personalized alerts that are specific to the needs of your hotel's operations and guest preferences.
From individualized reminders for guests about spa appointments or checkout times to operational alerts for staff on maintenance needs or service requests, Custom Alerts ensure that everyone stays informed and proactive.

By enabling precise and timely communication, Hotel+ enhances both efficiency and the overall experience, making every interaction more relevant and responsive.
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Personalize Your Alerts with Hotel+ Custom Alerts
GO-FIRST FEATURES

Launch Value Before Integrations

Hotel+ helps you ship the guest-facing experience first: a live app, QR access, service discovery and lightweight workflows that do not require replacing your PMS.

01

Guest App Home

Build a branded mobile homepage with carousel content, stories, services, local tips and hotel information guests can understand instantly.

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02

QR Access & Passcode

Let guests open the app with a QR code or passcode. No PMS connection, reservation import or account creation is required for the first value.

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03

Services & Amenities

Turn your facilities, menus, spa, room service and hotel rules into a clean digital guide guests can browse during their stay.

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04

Guest Requests

Collect housekeeping, amenity and support requests from the guest app and route them to the right team without adding a PMS project.

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05

In-stay Bookings

Handle restaurant, spa, activity and facility slots inside the guest journey. Hotel+ is not positioned as your room reservation system.

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06

Concierge Messaging

Give guests a simple way to ask questions and get help while staff keep the conversation organized from one dashboard.

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07

Push & Guest Campaigns

Share announcements, offers and timely updates with guests once your app is live, without waiting for a complex system integration.

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08

Surveys & Reviews

Capture guest feedback and review signals from the stay experience so your team can improve service and spot opportunities faster.

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09

Integration-ready Stay Layer

When needed, add stays manually, import CSV files or use a lightweight webhook. PMS, POS, folio and payment sync remain supported-integration workflows.

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Start with the guest app. Add deeper operations and integrations when a real hotel workflow asks for them.

Custom Alerts

Intelligent Alert System

Create custom alerts for any hotel event. From VIP arrivals to maintenance issues, stay informed in real-time.

100+Alert Types
< 1sDelivery
SmartRouting

Custom Rules

Define triggers

Role-Based

Right person, right alert

Scheduling

Time-based alerts

Multi-Channel

Push, SMS, email

Automation
1,247Total
98%Success
Automation

Automate Your Workflows

Trigger actions automatically based on alerts. Escalate issues, notify teams, and track resolution.

Auto-escalation
Action triggers
Resolution tracking
Alert history
70%Faster Response
100%Accountability

Related Features

Staff ManagementRequest ManagementPush Notifications
Proof from Hotels

Why hotels start with Hotel+

Launch a useful guest app quickly, then connect systems only when it is worth the effort.