Potencialize experiências de hóspedes, amplifique o sucesso do seu hotel
Comece com um teste gratuito de 14 dias e transforme seu hotel.
Recursos principais para elevar sua experiência hoteleira
Aumente a satisfação dos hóspedes e otimize operações com ferramentas poderosas e fáceis de usar, projetadas para a hospitalidade moderna.
Gestão de solicitações
Permita que os hóspedes comuniquem suas necessidades e preferências de forma perfeita, garantindo serviço oportuno e eficiente durante toda a estadia.
Gestão de reservas
Simplifique o processo de reserva para restaurantes, atividades e mais, oferecendo aos seus hóspedes a conveniência que merecem.
Chat do concierge
Ofereça assistência personalizada através de chat direto, permitindo que os hóspedes solicitem serviços, façam perguntas e obtenham suporte em tempo real.
Notificações push
Mantenha os hóspedes informados com atualizações instantâneas sobre eventos, promoções e informações importantes, melhorando sua experiência geral.
Pesquisas de hóspedes
Colete feedback valioso através de pesquisas personalizáveis, ajudando a melhorar a satisfação dos hóspedes e adaptar serviços às suas preferências.
Eventos do hotel
Promova os eventos do seu hotel diretamente aos hóspedes, garantindo que não percam atividades especiais ou ofertas durante a estadia.
Gestão de equipe
Otimize e coordene tarefas da equipe de forma eficiente, garantindo que seu time esteja sempre pronto para oferecer serviço de primeira qualidade.
Gestão de quartos
Gerencie disponibilidade de quartos, reservas e limpeza sem problemas, proporcionando uma experiência tranquila tanto para funcionários quanto para hóspedes.
Mobile Page Builder
Capacite a equipe do hotel a projetar e personalizar a página inicial do app móvel facilmente com uma interface drag-and-drop, criando uma experiência personalizada para hóspedes sem necessidade de programação.
Launch the guest app first. Add deeper workflows when your team is ready.
Redefinindo a hospitalidade
Veja como o Hotel+ transforma a experiência do hóspede
Comunicação em tempo real com hóspedes e equipe
Garanta comunicação instantânea e clara entre seus hóspedes e equipe com os recursos de mensagens em tempo real do Hotel+. Seja uma solicitação de hóspede, atualização de serviço ou mensagem interna da equipe, nossa plataforma mantém todos conectados e informados.
Mensagens instantâneas
Chat em tempo real entre hóspedes e equipe
Notificações inteligentes
Nunca perca uma solicitação importante
Resposta rápida
Tempo médio de resposta inferior a 2 minutos
Coordenação de equipe
Colaboração fluida da equipe
Otimize operações com gestão eficiente de quartos
Otimize as operações de quartos do seu hotel com o sistema integrado de gestão de quartos do Hotel+. Gerencie facilmente cronogramas de limpeza, acompanhe status dos quartos e garanta que cada quarto esteja perfeitamente preparado.
Why hotels start with Hotel+
Launch a useful guest app quickly, then connect systems only when it is worth the effort.
Hotel+ — The PMS-Free Guest Experience Platform for Hotels
Hotel+ lets hotels launch a branded guest app and staff app in days — without ripping out or replacing their existing property management system (PMS). Hotels publish their services, stories, room and facility information, local destination guides and QR-based digital access, then handle guest requests, real-time messaging, in-stay bookings, orders, surveys and reviews from a single dashboard.
PMS and channel-manager integrations are optional and enabled only when a hotel actually needs them, so onboarding is fast and low-risk. Hotel+ is multilingual — 10 languages including right-to-left Arabic — and multi-tenant, with each hotel fully isolated behind its own pass code.
What you can do with Hotel+
- Branded guest app: A white-label mobile and web guest app carrying the hotel’s name, logo and colours. Guests reach it through a QR code or a manual stay invite — no app-store download required for the web app.
- Digital concierge & real-time messaging: Two-way chat between guests and staff, with an AI concierge that answers common questions about services, facilities and the local area instantly, around the clock.
- Guest request & order management: Guests raise housekeeping, maintenance and service requests or place in-stay orders; staff route, assign and resolve them from a single operations dashboard.
- In-stay bookings: Guests book restaurants, spa, pool, activities and other hotel facilities directly inside the app during their stay.
- Stories, services & mobile page builder: Hotels publish services, promotions and rich “story” content and build their own mobile pages with a drag-and-drop builder — no developer required.
- Surveys & guest reviews: Collect in-stay feedback and post-stay reviews to catch problems before checkout and lift public ratings.
- Local destination guides: Curated, interactive guides to nearby restaurants, attractions and experiences that position the hotel as a local expert.
- Push notifications & custom alerts: Targeted, well-timed push notifications for pre-arrival, in-stay and post-stay moments, plus operational alerts for staff.
- Staff app & coordination: A dedicated staff app for receiving, assigning and resolving guest requests and for internal coordination across departments.
- Events & conference management: Promote and manage hotel events and conferences, and let guests discover and register from the app.
- Analytics & insights: Dashboards on guest engagement, requests, ratings and feature usage so hotels can act on real data.
- Optional PMS & channel integrations: PMS, channel manager and other integrations are available but optional — hotels enable them only when needed, avoiding a forced, risky migration.
Why hotels choose Hotel+
- No PMS replacement required — Hotel+ layers on top of the systems a hotel already runs.
- Fast launch: a branded guest app can go live in days, not months.
- Start free and upgrade — integrations and advanced features are gated by subscription tier, not forced up front.
- One platform for guest app, staff app, dashboard and AI concierge instead of stitching together separate tools.
- Multilingual out of the box (10 languages incl. RTL Arabic) and multi-tenant with strict per-hotel isolation.
Frequently asked questions
What is Hotel+?
Hotel+ is a PMS-free guest experience platform for hotels. It lets a hotel launch a branded guest app and staff app — covering services, QR access, messaging, requests, in-stay bookings, surveys and reviews — without replacing its existing property management system.
Do I have to replace my PMS to use Hotel+?
No. Hotel+ is designed to work without replacing your PMS. You start with the guest experience layer (QR access, services, messaging, requests, surveys) and add PMS or channel-manager integrations later, only if and when you need them.
How long does it take to launch a guest app with Hotel+?
Because there is no PMS migration, a hotel can configure its services, content and branding and launch a guest app in a matter of days rather than months.
How do guests access the app?
Guests reach the branded guest app through a QR code placed in the room or lobby, or through a manual stay invite. The web app requires no app-store download.
What does Hotel+ cost?
Hotel+ uses tiered subscriptions. Hotels can start on a free/entry tier (GO) and upgrade to higher tiers (up to PRO) as they add features and integrations. Pricing is consistent across the web dashboard and the mobile apps.
Which languages does Hotel+ support?
Hotel+ supports 10 languages — English, Turkish, Spanish, German, French, Italian, Portuguese, Dutch, Russian and Arabic — including full right-to-left layout for Arabic.
Is Hotel+ suitable for hotel groups and multiple properties?
Yes. Hotel+ is multi-tenant: each hotel is fully isolated and identified by its own pass code, so groups can run multiple properties on the same platform with separated data.
Does Hotel+ include an AI concierge?
Yes. Hotel+ includes an AI-powered digital concierge that answers guest questions about hotel services, facilities and the local area in real time, alongside two-way guest-to-staff messaging.
What can staff do with Hotel+?
Staff use a dedicated app and dashboard to receive, assign and resolve guest requests and orders, coordinate across departments, manage bookings and events, and monitor engagement and ratings.
Can guests order services and make bookings during their stay?
Yes. Guests can place in-stay orders and book hotel facilities such as the restaurant, spa, pool and activities directly inside the app during their stay.
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