PMS’inizi Değiştirmeden Otel Misafir Uygulamanızı Yayına Alın
Önce servisler, story’ler, yerel öneriler, talepler, anketler ve QR erişimi olan şık bir guest app yayınlayın. PMS veya POS entegrasyonlarını sadece gerçekten değer ürettiğinde ekleyin.
Entegrasyonlardan Önce Değer Üretin
Hotel+ önce misafirin gördüğü deneyimi yayına almanıza yardım eder: canlı guest app, QR erişimi, servis keşfi ve PMS’inizi değiştirmeden çalışan hafif iş akışları.
Guest App Anasayfası
Carousel içerikler, story’ler, servisler, yerel öneriler ve otel bilgileriyle misafirin anında anlayacağı markalı bir mobil anasayfa oluşturun.
QR Erişimi ve Passcode
Misafirler QR kod veya passcode ile uygulamayı açsın. İlk değer için PMS bağlantısı, rezervasyon importu veya hesap oluşturma gerekmez.
Servisler ve Olanaklar
Tesislerinizi, menülerinizi, spa, oda servisi ve otel kurallarını misafirlerin konaklama sırasında gezebileceği temiz bir dijital rehbere çevirin.
Misafir Talepleri
Housekeeping, amenity ve destek taleplerini guest app üzerinden toplayın ve PMS projesi başlatmadan doğru ekibe yönlendirin.
Konaklama İçi Rezervasyonlar
Restoran, spa, aktivite ve tesis slotlarını misafir yolculuğu içinde yönetin. Hotel+ oda rezervasyon sisteminizin yerine konumlanmaz.
Concierge Mesajlaşma
Misafirler sorularını kolayca sorsun, personel ise konuşmaları tek dashboard üzerinden düzenli şekilde takip etsin.
Push ve Misafir Kampanyaları
Uygulamanız canlıyken duyuruları, teklifleri ve zamanında güncellemeleri karmaşık entegrasyon beklemeden misafirlere ulaştırın.
Anketler ve Yorumlar
Misafir geri bildirimlerini ve yorum sinyallerini konaklama deneyiminden yakalayın; hizmeti iyileştirin ve fırsatları daha hızlı görün.
Entegrasyona Hazır Stay Katmanı
Gerektiğinde konaklamaları manuel ekleyin, CSV import edin veya hafif webhook kullanın. PMS, POS, folio ve ödeme senkronizasyonu desteklenen entegrasyon iş akışı olarak kalır.
Önce guest app’i yayınlayın. Daha derin operasyonları ve entegrasyonları gerçek bir otel iş akışı ihtiyaç duyduğunda ekleyin.
Önce Guest App’i Yayına Alın
Hotel+ bir otelin PMS projesi başlamadan guest app yayınlamasına nasıl yardım ediyor izleyin
Misafirlere Net Bir Dijital Ön Büro Sunun
Hotel+ misafirlerin QR kodla açtığı uygulama içinde servisleri bulmasını, soru sormasını ve yardım istemesini sağlar. Bugün ekibinizin yönetebileceği kanal ve iş akışlarıyla başlayın.
Misafir Mesajlaşma
Sorular ve concierge desteği için basit kanal
Zamanında Güncellemeler
Teklifleri, hatırlatmaları ve otel bilgilerini paylaşın
Talep Akışı
PMS’i değiştirmeden servis taleplerini yönlendirin
Ekip Görünürlüğü
Misafir etkileşimlerini tek dashboard’da düzenli tutun
PMS’siz Başlayın, Önemli Olanı Sonra Bağlayın
Hotel+ Opera, Mews, Electra, Cloudbeds veya yerel PMS’inizin yerine geçmez. Misafir deneyimi katmanıdır; daha sonra manuel davet, CSV, webhook veya desteklenen entegrasyonlarla stay context alabilir.
Oteller neden Hotel+ ile başlıyor?
Önce hızlıca işe yarayan bir guest app yayınlayın; sistemleri sadece operasyonel emeğe değdiğinde bağlayın.
Hotel+ — The PMS-Free Guest Experience Platform for Hotels
Hotel+ lets hotels launch a branded guest app and staff app in days — without ripping out or replacing their existing property management system (PMS). Hotels publish their services, stories, room and facility information, local destination guides and QR-based digital access, then handle guest requests, real-time messaging, in-stay bookings, orders, surveys and reviews from a single dashboard.
PMS and channel-manager integrations are optional and enabled only when a hotel actually needs them, so onboarding is fast and low-risk. Hotel+ is multilingual — 10 languages including right-to-left Arabic — and multi-tenant, with each hotel fully isolated behind its own pass code.
What you can do with Hotel+
- Branded guest app: A white-label mobile and web guest app carrying the hotel’s name, logo and colours. Guests reach it through a QR code or a manual stay invite — no app-store download required for the web app.
- Digital concierge & real-time messaging: Two-way chat between guests and staff, with an AI concierge that answers common questions about services, facilities and the local area instantly, around the clock.
- Guest request & order management: Guests raise housekeeping, maintenance and service requests or place in-stay orders; staff route, assign and resolve them from a single operations dashboard.
- In-stay bookings: Guests book restaurants, spa, pool, activities and other hotel facilities directly inside the app during their stay.
- Stories, services & mobile page builder: Hotels publish services, promotions and rich “story” content and build their own mobile pages with a drag-and-drop builder — no developer required.
- Surveys & guest reviews: Collect in-stay feedback and post-stay reviews to catch problems before checkout and lift public ratings.
- Local destination guides: Curated, interactive guides to nearby restaurants, attractions and experiences that position the hotel as a local expert.
- Push notifications & custom alerts: Targeted, well-timed push notifications for pre-arrival, in-stay and post-stay moments, plus operational alerts for staff.
- Staff app & coordination: A dedicated staff app for receiving, assigning and resolving guest requests and for internal coordination across departments.
- Events & conference management: Promote and manage hotel events and conferences, and let guests discover and register from the app.
- Analytics & insights: Dashboards on guest engagement, requests, ratings and feature usage so hotels can act on real data.
- Optional PMS & channel integrations: PMS, channel manager and other integrations are available but optional — hotels enable them only when needed, avoiding a forced, risky migration.
Why hotels choose Hotel+
- No PMS replacement required — Hotel+ layers on top of the systems a hotel already runs.
- Fast launch: a branded guest app can go live in days, not months.
- Start free and upgrade — integrations and advanced features are gated by subscription tier, not forced up front.
- One platform for guest app, staff app, dashboard and AI concierge instead of stitching together separate tools.
- Multilingual out of the box (10 languages incl. RTL Arabic) and multi-tenant with strict per-hotel isolation.
Frequently asked questions
What is Hotel+?
Hotel+ is a PMS-free guest experience platform for hotels. It lets a hotel launch a branded guest app and staff app — covering services, QR access, messaging, requests, in-stay bookings, surveys and reviews — without replacing its existing property management system.
Do I have to replace my PMS to use Hotel+?
No. Hotel+ is designed to work without replacing your PMS. You start with the guest experience layer (QR access, services, messaging, requests, surveys) and add PMS or channel-manager integrations later, only if and when you need them.
How long does it take to launch a guest app with Hotel+?
Because there is no PMS migration, a hotel can configure its services, content and branding and launch a guest app in a matter of days rather than months.
How do guests access the app?
Guests reach the branded guest app through a QR code placed in the room or lobby, or through a manual stay invite. The web app requires no app-store download.
What does Hotel+ cost?
Hotel+ uses tiered subscriptions. Hotels can start on a free/entry tier (GO) and upgrade to higher tiers (up to PRO) as they add features and integrations. Pricing is consistent across the web dashboard and the mobile apps.
Which languages does Hotel+ support?
Hotel+ supports 10 languages — English, Turkish, Spanish, German, French, Italian, Portuguese, Dutch, Russian and Arabic — including full right-to-left layout for Arabic.
Is Hotel+ suitable for hotel groups and multiple properties?
Yes. Hotel+ is multi-tenant: each hotel is fully isolated and identified by its own pass code, so groups can run multiple properties on the same platform with separated data.
Does Hotel+ include an AI concierge?
Yes. Hotel+ includes an AI-powered digital concierge that answers guest questions about hotel services, facilities and the local area in real time, alongside two-way guest-to-staff messaging.
What can staff do with Hotel+?
Staff use a dedicated app and dashboard to receive, assign and resolve guest requests and orders, coordinate across departments, manage bookings and events, and monitor engagement and ratings.
Can guests order services and make bookings during their stay?
Yes. Guests can place in-stay orders and book hotel facilities such as the restaurant, spa, pool and activities directly inside the app during their stay.
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