Versterk gastervaringen, vergroot het succes van uw hotel
Begin met een gratis proefperiode van 14 dagen en transformeer uw hotel.
Belangrijke functies om uw hotelbeleving te verbeteren
Verhoog gasttevredenheid en stroomlijn operaties met krachtige, gebruiksvriendelijke tools ontworpen voor moderne gastvrijheid.
Verzoekbeheer
Stel gasten in staat hun behoeften en voorkeuren naadloos te communiceren, voor tijdige en efficiënte service tijdens hun verblijf.
Boekingsbeheer
Vereenvoudig het reserveringsproces voor restaurants, activiteiten en meer, en geef uw gasten het gemak dat ze verdienen.
Conciërge Chat
Bied gepersonaliseerde hulp via directe chat, zodat gasten eenvoudig diensten kunnen aanvragen, vragen kunnen stellen en real-time ondersteuning krijgen.
Push-meldingen
Houd gasten geïnformeerd met directe updates over evenementen, promoties en belangrijke informatie, voor een betere algehele ervaring.
Gastenquêtes
Verzamel waardevolle feedback via aanpasbare enquêtes, om gasttevredenheid te verbeteren en diensten aan te passen aan hun voorkeuren.
Hotelevenementen
Promoot de evenementen van uw hotel direct bij gasten, zodat ze geen speciale activiteiten of aanbiedingen missen tijdens hun verblijf.
Personeelsbeheer
Optimaliseer en coördineer personeelstaken efficiënt, zodat uw team altijd klaar staat om uitstekende service te leveren.
Kamerbeheer
Beheer kamerbeschikbaarheid, boekingen en housekeeping naadloos, voor een soepele ervaring voor zowel personeel als gasten.
Mobile Page Builder
Stel hotelpersoneel in staat om moeiteloos hun mobiele app-homepage te ontwerpen en aan te passen met een drag-and-drop interface, voor een gepersonaliseerde gastervaring zonder programmeerkennis.
Launch the guest app first. Add deeper workflows when your team is ready.
Gastvrijheid opnieuw definiëren
Zie hoe Hotel+ de gastervaring transformeert
Real-time communicatie met gasten en personeel
Zorg voor directe en duidelijke communicatie tussen uw gasten en personeel met de real-time berichtenfuncties van Hotel+. Of het nu een gastverzoek, een service-update of een intern teambericht is, ons platform houdt iedereen verbonden en geïnformeerd.
Direct berichten
Real-time chat tussen gasten en personeel
Slimme meldingen
Mis nooit een belangrijk verzoek
Snelle reactie
Gemiddelde reactietijd onder 2 minuten
Teamcoördinatie
Naadloze samenwerking van personeel
Stroomlijn operaties met efficiënt kamerbeheer
Optimaliseer de kameroperaties van uw hotel met het geïntegreerde kamerbeheer systeem van Hotel+. Beheer naadloos housekeeping schema's, volg kamerstatus en zorg ervoor dat elke gastenkamer perfect is voorbereid.
Why hotels start with Hotel+
Launch a useful guest app quickly, then connect systems only when it is worth the effort.
Hotel+ — The PMS-Free Guest Experience Platform for Hotels
Hotel+ lets hotels launch a branded guest app and staff app in days — without ripping out or replacing their existing property management system (PMS). Hotels publish their services, stories, room and facility information, local destination guides and QR-based digital access, then handle guest requests, real-time messaging, in-stay bookings, orders, surveys and reviews from a single dashboard.
PMS and channel-manager integrations are optional and enabled only when a hotel actually needs them, so onboarding is fast and low-risk. Hotel+ is multilingual — 10 languages including right-to-left Arabic — and multi-tenant, with each hotel fully isolated behind its own pass code.
What you can do with Hotel+
- Branded guest app: A white-label mobile and web guest app carrying the hotel’s name, logo and colours. Guests reach it through a QR code or a manual stay invite — no app-store download required for the web app.
- Digital concierge & real-time messaging: Two-way chat between guests and staff, with an AI concierge that answers common questions about services, facilities and the local area instantly, around the clock.
- Guest request & order management: Guests raise housekeeping, maintenance and service requests or place in-stay orders; staff route, assign and resolve them from a single operations dashboard.
- In-stay bookings: Guests book restaurants, spa, pool, activities and other hotel facilities directly inside the app during their stay.
- Stories, services & mobile page builder: Hotels publish services, promotions and rich “story” content and build their own mobile pages with a drag-and-drop builder — no developer required.
- Surveys & guest reviews: Collect in-stay feedback and post-stay reviews to catch problems before checkout and lift public ratings.
- Local destination guides: Curated, interactive guides to nearby restaurants, attractions and experiences that position the hotel as a local expert.
- Push notifications & custom alerts: Targeted, well-timed push notifications for pre-arrival, in-stay and post-stay moments, plus operational alerts for staff.
- Staff app & coordination: A dedicated staff app for receiving, assigning and resolving guest requests and for internal coordination across departments.
- Events & conference management: Promote and manage hotel events and conferences, and let guests discover and register from the app.
- Analytics & insights: Dashboards on guest engagement, requests, ratings and feature usage so hotels can act on real data.
- Optional PMS & channel integrations: PMS, channel manager and other integrations are available but optional — hotels enable them only when needed, avoiding a forced, risky migration.
Why hotels choose Hotel+
- No PMS replacement required — Hotel+ layers on top of the systems a hotel already runs.
- Fast launch: a branded guest app can go live in days, not months.
- Start free and upgrade — integrations and advanced features are gated by subscription tier, not forced up front.
- One platform for guest app, staff app, dashboard and AI concierge instead of stitching together separate tools.
- Multilingual out of the box (10 languages incl. RTL Arabic) and multi-tenant with strict per-hotel isolation.
Frequently asked questions
What is Hotel+?
Hotel+ is a PMS-free guest experience platform for hotels. It lets a hotel launch a branded guest app and staff app — covering services, QR access, messaging, requests, in-stay bookings, surveys and reviews — without replacing its existing property management system.
Do I have to replace my PMS to use Hotel+?
No. Hotel+ is designed to work without replacing your PMS. You start with the guest experience layer (QR access, services, messaging, requests, surveys) and add PMS or channel-manager integrations later, only if and when you need them.
How long does it take to launch a guest app with Hotel+?
Because there is no PMS migration, a hotel can configure its services, content and branding and launch a guest app in a matter of days rather than months.
How do guests access the app?
Guests reach the branded guest app through a QR code placed in the room or lobby, or through a manual stay invite. The web app requires no app-store download.
What does Hotel+ cost?
Hotel+ uses tiered subscriptions. Hotels can start on a free/entry tier (GO) and upgrade to higher tiers (up to PRO) as they add features and integrations. Pricing is consistent across the web dashboard and the mobile apps.
Which languages does Hotel+ support?
Hotel+ supports 10 languages — English, Turkish, Spanish, German, French, Italian, Portuguese, Dutch, Russian and Arabic — including full right-to-left layout for Arabic.
Is Hotel+ suitable for hotel groups and multiple properties?
Yes. Hotel+ is multi-tenant: each hotel is fully isolated and identified by its own pass code, so groups can run multiple properties on the same platform with separated data.
Does Hotel+ include an AI concierge?
Yes. Hotel+ includes an AI-powered digital concierge that answers guest questions about hotel services, facilities and the local area in real time, alongside two-way guest-to-staff messaging.
What can staff do with Hotel+?
Staff use a dedicated app and dashboard to receive, assign and resolve guest requests and orders, coordinate across departments, manage bookings and events, and monitor engagement and ratings.
Can guests order services and make bookings during their stay?
Yes. Guests can place in-stay orders and book hotel facilities such as the restaurant, spa, pool and activities directly inside the app during their stay.
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