Question 1

Is there a free plan for Hotel+?

Accepted Answer

Yes. The Go plan is free forever and includes a branded guest app with events, catalogs, stories, a page builder, and QR codes. No credit card required.

Question 2

Do I need to replace my PMS to use Hotel+?

Accepted Answer

No. Hotel+ is a PMS-free guest experience layer. PMS integrations are optional and only enabled when your PMS is supported. Most hotels go live without any integration.

Question 3

What is the difference between Connect+ and Pro?

Accepted Answer

Connect+ adds guest messaging, request management, in-stay bookings, push notifications, reviews, and staff workflows. Pro adds guest service orders, advanced analytics, revenue campaigns, and supported integration workflows.

Question 4

Can I cancel my subscription at any time?

Accepted Answer

Yes. Hotel+ subscriptions are monthly and can be cancelled at any time with no cancellation fees. You keep access until the end of your current billing period.

Question 5

Is there a free trial for paid plans?

Accepted Answer

Yes, Hotel+ offers a free trial period for Connect+ and Pro plans so you can evaluate all features before committing. Contact us or book a demo to start your trial.

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